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Fix Nexus 6P/5X Boot Loop Due To Android 7.0 Update Without Losing Data



Summary: There are many Nexus 6P and Nexus 5X phone users whose phone fails to boot after updating to Android 7.0 Nougat. In this post we are going to provide solutions to fix boot loop issue on Nexus 6P/5X without losing any data.

Let start with user example:

Nexus 6p Bootloop after installing Nougat OTA
Impossible to even restore back Marhmallow cause i had not the OEM unlock checked at the moment of the OTA Update.
Mobile bootloop and stick on the Pin everytime.
What to do?
- Original Post From Google Product Forums

If you are encountering boot loop issue on your Nexus 6P or Nexus 5X after updating to Android 7.0 Nougat, then you may lose access to your important data saved o your Nexus phone.

So, before you proceed further to follow solutions to fix boot loop issue on Nexus 6P or 5X, you must first restore all important data first such as contacts, photo, videos, SMS, call logs with ease.

How To Retrieve Data From Nexus 6P/5X Having Boot Loop Problem

You can try Android Data Extraction software to extracts all data from Nexus 6P or Nexus 5X which has boot loop issue after updating to Android 7.0 update. It is highly recommended that you must first retrieve personal data from like pictures, contacts, notes, voice recordings, videos, whatsapp messages, etc.

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Free Download Android Data Extraction Tool

Steps To Recover Data From Nexus 6P/5X Having Boot Loop Issue

Step 1: Install Android Data Extraction software and launch it. Now connect your screen broken Android to PC via USB cable. Select Data Extraction (Damaged Device) from the available list.


Step 2: In next window select the type of scenario which matches your phone state. There are two scenarios – touch doesn’t work or cannot access the phone and black/broken screen.


Step 3: After this, in next window select the correct device name and model and then click Next.

Step 4: Next, follow the below instructions. 
  • Turn off the phone. 
  • Press and hold Volume "-", "Home" and "Power" button on the phone. 
  • Press "Volume +" button to enter download mode.

Step 5: Once, your phone enter into download mode, the software will start to analyze the phone and download the recovery package.


Step 6: After, this you can preview and recover files that you want back. Preview the files and click on “Recover” button to save them on your system.



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After recovering data from the device, you can now fix boot loop issue after updating Nexus 6P or 5X to Android 7.0 Nougat.

Solution 1: Re-update Your Device To Android 7.0 from Marshmallow Through OTA

Here how to do it:
  • Download Android full OTA image - Marshmallow 6.0.1 (latest version) and downgrade Nexus device back to Marshmallow.
  • After this reboot your Nexus 6P or 5X and then re-download a full OTA image for Android 7.0 Nougat.
  • Install and update Nexus 6P/5X phone into Nougat again.
After this, we hope that your Android phone Nexus 6P or 5X will not encounter boot loop issue again.

For more solutions on how to fix Boot Loop issue on Android phone. Please visit - How to Fix Boot Loop Issue on Android without Losing Data

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